Grepix Infotech offers multiple engagement models that are customized to business requirements as well as organizational needs, whether an on-going managed service engagement, project-driven fixed scope engagement or ad-hoc project. We understand that the business environment is dynamic, so we have aligned our engagement to give you the flexibility to adapt the right team structure.
An engagement model is a framework that defines collaboration between a client and an outsourcing vendor. It determines a level of control and responsibility, as well as provides a base for further relationship development. There is no “best” universal model to match every company`s needs.
It is important to select proper engagement model that is transparent to both parties and provides a strong governance for all aspects of the relationship. It is also important to set proper expectations and establish alignment between a client and outsourcing vendor on which party is responsible for steps in the Product Development Lifecycle – it helps avoid solving unpleasant issues in the future.
To accomplish that, it’s useful to understand the various outsourcing engagement models and how to best apply them to your situation. So how do you select an engagement model that works for your business? Here is a brief overview of the most popular model.
By adopting the most suitable models or their combinations, clients can enjoy a host of benefits:
Which business model to use with clients - is one of the most crucial questions. There is no unambiguous answer to it. Right business model depends on variety of factors and needs clarifications according to specific use cases.
Depending on how well the project is defined and bounded, you may choose to enter into a fixed price or time & material agreement for the duration of the project.
Leveraging the experience gathered on your product and technologies, we can provide ongoing maintenance for your product. Where appropriate, your on-going needs can be addressed through a longer-term engagement model.
Sometime it is difficult to define all the requirement, specification and plan immediately in large and long term projects. In these cases, we offer our clients “Time and Material” business model. Under this low risk model, our clients pay an hourly rate agreed on prior to contract signing. The client can revise the team size and duration of the project to optimize the cost and reduce waste. We also offer you the flexibility to switch to the Fixed Price Project model once the scope of your project becomes better understood. This model is best suited to complex projects that are inclined to design changes.
Grepix offers customers a fixed time / fixed price model when the scope and specifications of the project are very well clear and specified. It involves precise scope and project specifics, predefined delivery period, and fixed budget. When client specifies time frame and detailed set of requirements to the end product that isn’t likely to change throughout the project, outsource company can provide schedule and estimate price on the basis of project scope and complexity.
Under this low-risk model we work with clients to define expected deliverables and timelines to determine a mutually agreed fixed price and must be solved within specific time. Our refined process guarantees reliability, predictability and optimized performance of the projects and assures on-time and on-budget results. This engagement model doesn’t require close client’s supervision, but presupposes some scope-related risk for both parties, since any deviations from the original plan will result into additional expenses.
Most suitable for long-term projects with multiple/measurable phases, milestone billing is a great billing option for our large scale clients. With this option we prove our commitment to you success through a payment schedule defined on an agreed upon time. This option guarantees progress through monitoring and will reduce risk for large projects.
Our most prestigious clients require a dedicated team. In this model, we form an individualized project team to your specific needs with all required team members, IT experts, managers, equipment and infrastructure. In return client pays single sum of money that basically includes each team member’s monthly salary and provider’s fee. Client has full management control over the project and team, can manage resources and plan work scope at their own discretion with the maximum benefit for themselves. For these dedicated relationships we offer specific frameworks trained for your individualized needs to ensure the highest level of customer support and quality.
We build our teams around your domain and technology requirements, offering specialised services and solutions that meet the distinct needs of your business.
Our deep-set commitment to our customers defines how we do business, and our years of experience working across industries underpin the vast array of services we offer.
Our understanding of your industry, combined with insights from our Centres of Excellence, allow us to more efficiently equip your business with proven solutions that incorporate industry best practices. With engagement models that match the size and scale of your operations, we support your business goals and offer partnership opportunities based on gain-share and risk-share models, as appropriate. Whatever your business needs or aspirations, we have the in-depth knowledge, world-class processes and standards, and relationship-based approach to put the right solution in place.
We provide extended support and maintenance services to our clients after the completion and delivery of projects. Our support team is very well prepared to handle live issues, developing quick solutions and providing immediate ad-hoc fixes. Our clients can sit back and relax while we take all measures to keep their system up and running consistently after deployment.