Whether it's a flat tyre on the highway or a dead battery in a car park, InstaResQ gets you back on the road fast : with real-time tracking, upfront pricing, and a verified service provider every time.
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A complete, white-label on-demand roadside assistance platform - built for the way emergencies actually happen.
InstaResQ is a fully branded, ready-to-launch roadside assistance app solution built by Grepix Infotech. It connects stranded drivers instantly to the nearest verified service provider — whether they need a tow truck, a tyre change, emergency fuel, a battery jump-start, or a lockout rescue. No waiting on hold, no uncertainty, no hidden charges.
You get three powerful apps out of the box: a Customer App for iOS and Android, a Service Provider App for your field agents, and a Web Admin Panel — all fully white-labelled with your logo, colours, and domain. Ready to go live in just 3–4 weeks.
From the moment a driver sends an SOS to the moment the technician arrives on site, every step of the experience is tracked, transparent, and fully under your control. InstaResQ is not just an app — it is your own branded emergency response platform.
Explore the Customer App, Service Provider App, and Admin Panel to see how InstaResQ streamlines emergency requests, provider dispatch, and platform management : all in real time.
InstaResQ gives you a fully integrated, end-to-end roadside assistance platform - three purpose-built apps working in perfect sync to deliver fast, reliable, and transparent service every time.
The InstaResQ Customer App is the driver's lifeline in an emergency. A clean, intuitive app that works even under stress - designed to get help requested, confirmed, and on the way in under 60 seconds. From the moment a driver opens the app to the moment the technician arrives, every step is visible, trackable, and reassuring.
Customers simply open the app, select the type of assistance they need, confirm their auto-detected location, review the upfront price, and confirm. That's it. A verified provider is dispatched immediately.
The InstaResQ Service Provider App puts service technicians and tow operators in full control of their availability, job queue, and earnings - all from a single, distraction-free mobile app designed for on-the-road professionals.
Providers receive instant job alerts with full details — service type, customer location, and distance — and can accept or decline with a single tap. Once accepted, smart GPS navigation guides them directly to the customer. Every completed job automatically updates earnings in real time.
The InstaResQ Web Admin Panel is the operational command centre for your entire roadside assistance business. A powerful browser-based dashboard gives platform owners and operations managers complete real-time visibility over every job, every provider, every customer, and every rupee — from one clean, intuitive interface.
Whether you are managing 10 service requests or 10,000, the Admin Panel scales with your business : giving you the data, tools, and controls to keep operations running smoothly and profitably
InstaResQ adapts to your business model - whether you're responding to individual drivers or managing emergency assistance across an entire fleet or network.
Launch a branded digital assistance benefit your policyholders love. Reduce call-centre costs, speed up response times, and fight fraud with GPS-verified job records.
Policyholder benefitDitch the hotline. Give members instant, app-based roadside help through your own branded platform: with tiered membership perks and a verified provider network.
Membership-readyEvery breakdown minute costs money. InstaResQ dispatches the nearest provider to any fleet vehicle instantly: with full incident tracking and compliance reports.
Fleet dispatchLaunch your own on-demand assistance business in weeks :not months. Onboard providers, accept jobs, and generate revenue with a ready-to-deploy white-label platform.
White-labelOffer roadside assistance as a complimentary ownership benefit. Build loyalty, drive service centre footfall, and stand out from every competitor on the lot.
Ownership benefitBreakdowns are your renters' worst nightmare. InstaResQ gets them help fast, minimises vehicle downtime, and cuts reliance on expensive third-party providers.
Renter supportDriver downtime is lost revenue. Give your drivers a dedicated SOS tool that gets them back on the road fast :with priority dispatch and API integration into your existing app.
Driver SOSDeploy InstaResQ as a public road safety tool :offering citizens and highway users instant, GPS-dispatched emergency assistance at any point on the network.
Public infrastructureTrusted by 500+ businesses across 50+ countries who rely on InstaResQ to keep their drivers and customers safe.
Customers stopped calling and started tapping. Average response time fell from 40 minutes to under 15, and the live tracking alone has cut our complaint volume in half.
Members used to wait on hold for a dispatcher to find someone nearby. Now the app does it in seconds. Renewal rates among members who've used the SOS feature are noticeably higher than the rest of our base.
We onboarded 80 providers in our first six weeks and never looked back. What used to take a full call-centre team is now handled by two people watching the Admin Panel. Best decision we made this year.
We run 200+ vehicles across three states, and breakdowns were always a black box. Now every incident is logged automatically with GPS timestamps, which has made our insurance audits painless.
A breakdown used to mean an angry phone call and a refund. Now renters tap one button and help is on the way before they've finished explaining the problem. Our downtime claims have dropped considerably.
Driver downtime used to eat into our margins every single week. The SOS button plugged straight into our existing app, and our drivers are back on trips noticeably faster after any incident.
Find answers to the most common questions about InstaResQ - the on-demand roadside assistance platform.
InstaResQ is a ready-to-launch, white-label roadside assistance app built by Grepix Infotech. It connects stranded drivers to the nearest verified service provider in minutes: covering towing, tyre change, fuel delivery, battery jump-start, lockout assistance, and more. The platform includes a Customer App (iOS & Android), a Service Provider App, and a Web Admin Panel: all fully branded under your business name.
InstaResQ is built for any business that serves vehicle owners :insurance companies, automobile clubs, fleet operators, car dealerships, rental companies, ride-hailing platforms, roadside assistance startups, and government highway authorities. If your business needs a fast, reliable, and branded emergency response platform, InstaResQ is built for you.
Absolutely. InstaResQ is a fully white-label solution. Your customers, drivers, and service providers will only ever see your brand : your name, your logo, your colours. There is no InstaResQ or Grepix branding anywhere in the app.
From onboarding to launch, most platforms are live in 2 weeks. This includes custom branding, app store submission for iOS and Android, payment gateway integration, service provider app setup, admin panel configuration, and full QA testing. Timelines may vary depending on the complexity of your requirements and any add-on customisations.
The InstaResQ Customer App supports a full range of roadside emergency services including towing, flat tyre change, battery jump-start, emergency fuel delivery, vehicle lockout assistance, and winching & recovery. Additional service types can be configured based on your business model and market needs.
InstaResQ uses AI-powered GPS dispatch to automatically identify and assign the nearest available, verified service provider the moment a customer submits a request. The system considers provider location, availability status, service type, and distance to ensure the fastest possible response time.
Yes. Once a request is accepted, customers can track their assigned service provider live on a map directly within the app. They receive real-time status updates at every stage — from provider assigned, en route, on site, to job completed — along with an accurate ETA so they are never left wondering how long help will take.
InstaResQ supports multiple payment options including credit and debit cards, UPI, digital wallets, net banking, and cash on delivery. Payment gateway availability depends on your region and your preferred gateway provider. We support integrations with Razorpay, Stripe, PayU, PayTM, and other leading gateways.
Yes. you receive complete ownership of the source code with no ongoing licensing fees or royalties. You are free to modify, migrate, and scale the platform entirely on your own terms. There is no lock-in of any kind.
Every service provider on InstaResQ goes through a structured verification process before they can accept a single job. Providers are required to submit valid identity proof, vehicle documents, and relevant service certifications during onboarding. Our admin team reviews and approves each application — only verified, qualified professionals are activated on the platform. Providers can also be suspended or removed instantly from the Admin Panel if they fail to meet service standards, receive poor ratings, or violate platform policies. This ensures every driver who requests help is connected to a trusted, vetted professional: every single time.
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