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About Safeboda Clone App

SafeBoda Clone: Redefining Urban Commuting with Secure Motorcycle Taxis

In the vibrant pulse of urban thoroughfares, where a dependable, secure, and efficient mode of transportation reigns supreme, the SafeBoda Clone App emerges as a beacon of solutions for urban commuting challenges. Crafted in the image of SafeBoda's triumphs in East Africa, this app mirrors the ingenuity of the original, celebrated for its groundbreaking approach to motorcycle taxi services. Preserving the quintessential functionalities and features, this clone app empowers entrepreneurs to launch an equivalent service tailored to the unique demands of their target markets.

Centered on the pillars of safety, reliability, and convenience, the SafeBoda clone app seamlessly facilitates the booking of motorcycle taxis, encompassing features such as real-time tracking, secure payment options, and a dual rating system for both riders and drivers. Entrepreneurs contemplating the adoption of the SafeBoda clone app aspire to harness the triumphs of the original model while fine-tuning the service to cater to the distinct needs and preferences of their local audience. This strategic approach presents a streamlined solution for those venturing into the motorcycle taxi market, embracing a proven and successful business model.

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Safeboda Clone App

Why choose the SafeBoda Clone App?

Selecting the SafeBoda Clone App for your urban transportation requirements unveils a plethora of advantages, positioning it as a distinguished choice in the competitive realm of ride-hailing services. Here are pivotal reasons affirming its excellence as a top-tier option:

1. Safety at the Forefront

  • For Riders: Elevating the standard of rider safety, the app integrates cutting-edge elements such as real-time GPS tracking and an embedded SOS button within the application and enforces the mandatory use of helmets for motorcycle rides.
  • For Drivers: Upholding uncompromising safety standards, drivers undergo meticulous background checks and comprehensive safety training, guaranteeing a secure and reliable experience for all parties involved.

2. Seamless User Interaction:

  • Intuitive Interface: The app boasts an interface meticulously crafted for effortless navigation, ensuring swift and stress-free ride bookings.
  • Responsive customer assistance: Enjoy accessible, 24/7 in-app customer support, promptly addressing any concerns or queries to enhance your overall experience.

3. Economic Viability and Clarity:

  • Competitive Costing: Experience rates that are not only affordable but stand out in competitiveness within the urban transportation market.
  • Transparent Billing: Riders have the privilege of upfront visibility into trip costs, free from concealed charges.

4. Versatile Payment Solutions:

  • Diverse Methods: The app seamlessly caters to a spectrum of payment preferences, embracing cash, card transactions, and mobile money to accommodate varied user choices.

5. Sustainable Travel:

  • Carbon-Conscious Journeys: Focused on promoting eco-friendly bike rides, the app actively contributes to reducing carbon emissions compared to conventional cars or taxis.

6. Integration of Cutting-Edge Technology:

  • Advanced Functionality: With features ranging from ride history tracking to electronic receipts and a driver rating system, the app seamlessly integrates technology to elevate the user experience.

7. Built for the Realities of Emerging Markets:

  • Low-Bandwidth Friendly: Boda-boda hotspots such as Kampala, Nairobi, and Lagos still see patchy 3G/4G coverage outside the city core. The app is optimized to load fast and stay usable on slower mobile networks so drivers and riders in peri-urban areas aren't left behind.
  • Mobile Money First: Cash still dominates East African transport, but mobile wallets like MTN Mobile Money, Airtel Money, and M-Pesa are catching up fast. The clone supports mobile money rails alongside cash and card so riders can pay however is most convenient locally.
  • Multi-Language, Multi-Currency Ready: Configure the app in English, French, Swahili, or any language your riders speak, and price rides in local currency (UGX, KES, NGN) or any currency your market runs on.
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Why Should You Choose

Launch Online Taxi Service Using A Safeboda Clone

Launching an online taxi service with a Safeboda clone is a smart move in today's fast-growing digital transportation space. It gives you a proven framework real-time tracking, easy booking, and diverse payment options while accelerating development and ensuring reliability. Success comes from customizing the clone to local needs and layering in AI-driven route optimization and machine-learning-based predictive maintenance for greater operational efficiency.

Beyond the tech, building a strong, memorable brand through social media and local marketing helps attract a wider customer base. Pair that with 24/7 support, professional drivers, a clean and safe fleet, and regular feedback loops to keep service quality high. Staying competitive also means innovating continuously think electric vehicles, luxury or shared rides, and dedicated corporate packages.

Trust is the real growth engine for any taxi platform. Verified driver profiles, an in-app SOS button, live trip sharing, and a two-way rating system give riders and drivers confidence, driving repeat usage and stronger word-of-mouth growth.

As demand grows, the platform needs to scale without a rebuild. A centralized admin panel lets you manage fleets, pricing, and promotions across multiple cities or countries from one dashboard, turning expansion into a simple configuration change.

Building on a proven codebase instead of starting from scratch also saves significant time and cost, letting you launch faster and start generating revenue sooner.

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Taxi App Features

Passenger App Features

A feature-rich Safeboda clone passenger app provides seamless services to your customers.

Vehicle Categories
Chat Feature using Sockets
OTP On Trip Start
Intercity
Live Tracking
Rentals
Safeboda clone
Vehicle Categories
We have made the platform super-flexible, where you can control the categories from the admin panel at runtime. You can add new categories, edit them, remove them, change the pricing and manage more settings from the admin panel. Whether you want to split your fleet into Economy Boda, Premium Boda, or add entirely new categories like Boda XL, Auto-Rickshaw, or Cab, it's all configurable without touching the app's code. This lets you tailor your offering to match local demand and pricing expectations as your market evolves.
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Chat Feature using Sockets
Rider and Driver can communicate with each other within the app using the inbuilt socket-based chat feature, making communication smoother and faster. Messages are delivered instantly over a persistent socket connection instead of repeated polling, so there's no lag even on slower mobile networks. This means riders can quickly confirm a pickup spot, share landmark directions, or flag a delay, without ever needing to expose their phone number to the other party keeping every conversation private, in-app, and tied to the trip.
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OTP On Trip Start
There were some cases where drivers started the Ride before actually picking up the rider, then padded the trip duration or distance to inflate the fare leaving the rider overcharged with no way to prove it. So to protect riders from being cheated, we introduced a feature where the Driver can't start the Ride until the rider shares a unique OTP, generated fresh for every trip and visible only inside the rider's app. This confirms the rider is physically in the vehicle before billing begins, closing the loophole for fraudulent early starts. It prevents fraudulent cases, keeps fares fair and transparent, and gives both riders and drivers a safer, more trustworthy experience on every trip.
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Intercity
Intercity booking features allow riders to book longer-distance rides between cities, not just short hops within town. In addition, riders can book outstation rides for the n-number of days per the rider's requirements, whether it's a same-day round trip or a multi-day journey with the vehicle held on standby. Fares for these longer trips can be calculated with a separate pricing logic combining base distance, waiting days, and return-trip charges so both riders and drivers know the total cost upfront before the journey begins.
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Live Tracking
The taxi app tracks the Driver's location throughout the Ride, from pickup to drop-off, updating in real time on the map. Admin has given a feature to track all the Drivers on the map at once, making it easy to monitor fleet activity, spot idle drivers, and respond quickly if something looks off. So riders can share the Ride with their family and friends via a simple link, who can then track the location of the riders on the map without even needing the app installed adding an extra layer of safety for solo travelers or late-night trips.
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Rentals
Taxi app has a rentals feature as well in addition to Ride Now. Rentals are more like packages where the price is fixed for certain distances and times, so riders know the total cost upfront instead of watching a meter run. For example, a 4Hrs and 40kms package costs $120, and admin can create multiple such packages shorter city bundles, half-day packages, or full-day hires each with its own duration, distance cap, and price. It gives more independence to the riders to choose the package that fits their plans, whether that's running errands, attending a full-day event, or having a vehicle on hold for a few hours, without having to book and re-book separate rides.
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Taxi App Features

Driver App Features

Safeboda clone driver apps are equipped with all the features required to keep drivers happy and tied to the platform.

Multi-language
Driver Statistics
In-app Navigation
Smart Referrals & Rewards
Smart Fare Calculation
Driver Documents
Multi-language
All the app localisations can be controlled from the admin panel. So, for example, the client can add as many languages in the taxi app and manage the admin panel's translation, updating or fixing individual text strings without waiting on a developer or a fresh app release. This makes it simple to launch in a new city or country with the local language whether that's English, French, Swahili, or any other language your riders and drivers speak and switch between them right from the app's settings for a truly localized experience.
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Driver Statistics
We have researched the number of clients before finalizing how to present statistics to the drivers and the admin for better planning. The Driver can see their daily and monthly performance and deep statistics such as rides completed, rejected, and missed, along with total earnings, online hours, and average rating over the same period. This gives drivers a clear picture of where they stand and helps them spot patterns like peak-hour demand or high-cancellation zones so they can plan their working hours more effectively and earn more.
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In-app Turn-by-turn Navigation
In-app turn-by-turn navigation is one feature that stands out from the rest of our competitors. We have achieved perfection in navigating the map and giving in-app turn-by-turn instructions, so drivers don't need to leave the app and switch to Google Maps or Waze for navigation. Everything the route, the next turn, the estimated arrival time stays right inside the driver app, keeping the whole trip flow in one place without the hassle of app-switching. We're also working to implement voice instruction soon, so drivers can keep their eyes on the road while still getting clear, step-by-step directions.
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Smart Referrals & Rewards
Again, the feature is being designed by surveying 50+ live clients to understand what actually motivates drivers to stay active and invite others. Drivers can share a unique referral code with friends and earn rewards or bonus credit once the referred driver completes a set number of rides. In addition, we made the system robust regarding the implementation and the reporting from the admin panel, so admins can track referral performance, set custom reward slabs, and adjust the campaign in real time without any code changes.
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Smart Fare Calculation
As per the requirements of various clients, we have made the fare management system flexible and dynamic to change or control everything from the taxi app admin panel base fare, per-km rate, per-minute rate, waiting charges, and surge multipliers can all be updated without touching the app's code. Furthermore, the fare calculation is also made transparent by showing it on the screen of the driver application while the Ride is on the go, so drivers can see the running fare build up in real time rather than being surprised at the end. This transparency reduces payment disputes and builds trust between the driver, the rider, and the platform.
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Driver Documents
As per every country's varying requirements and laws, we have made it configurable to add or change the documents required for the drivers to sign up on the platform driving license, vehicle registration, insurance, local permits, or any other document a given market demands. Admins can add new document types, mark them mandatory or optional, and set expiry reminders, all from the admin panel. So clients can rest assured that as regulations change or as they expand into a new country, the platform adapts without needing a fresh round of development.
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Taxi App Features

Admin Panel Features

Drivers Manager

Admin can control every driver's access on the platform approve or block accounts, verify submitted documents, and request additional paperwork when something's missing. From the same panel, admin can also review a driver's ride performance, monitor their wallet balance and payout history, and track referrals, giving a complete 360° view of each driver's activity and standing on the platform.

Users Manager

User Manager provides full control over rider management. Admins can view user profiles, monitor booked/canceled/completed rides, and resolve customer issues directly from the dashboard. They can also block or reactivate accounts flagged for abuse, track a rider's wallet and payment history, and see their rating and feedback trends over time. This ensures smooth, transparent, and accountable rider operations across the whole platform.

Transactions Manager

Admin can see all transactions happening on the platform in real time, from a single ride payment to a bulk driver payout. Moreover, admin can view the transaction details in depth, like taxes, commission, mode of payment, wallet transfers, refunds, and failed or pending payments. Filters and date-range search make it easy to audit a specific driver, rider, or time period whenever it's needed.

Wallet Manager

Our platform's core strength is an inbuilt wallet system, which makes us stand out from our competitors. Riders can top up and pay from their wallet, while drivers earn into theirs and cash out on their own schedule. Admin can view every wallet balance, adjust it when needed, and set withdrawal rules. Once you see it in action, you'll find it's practically mandatory for running a smooth, dispute-free taxi business.

Trips/Rides Manager

Admin can view rides ongoing, completed, canceled, missed, or rejected by drivers in real time, giving a live pulse of everything happening across the fleet. Admin can also manually dispatch rides from the admin panel assigning a specific driver to a booking when needed and drill into any single trip's route, timeline, and fare breakdown for support or dispute resolution.

Reports

Admin is given access to multiple reports covering rides, earnings, driver performance, cancellations, and customer activity, all filterable by date, city, or driver. These reports help admin spot trends early, plan and strategize various activities, and make data-backed decisions to support and grow the business to a new level.

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Checkout

Hireme Safeboda Clone Screenshots

Safeboda clone driver apps are equipped with all the features required to keep drivers happy and tied to the platform.

Passenger App
Driver App
Take A Demo

Demo Of Hireme Safeboda Clone

Admin Panel Demo

Over 1000+ clients all over the world

Working Process

Simple & Clean Work Process

  • Project Discussion 1

    The initial stage of the mobile app development process involves discussing your project.

  • Signing SLA 2

    After project discussion and providing an estimation, the next step is to sign a service level agreement.

  • Wireframing & Designing 3

    To design a blueprint structure and wireframing each screen before designing the app.

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  • 4Development

    We complete the coding part of the app, layout main sections and client feedback.

  • 5Testing

    Testing the app, 100% bug-free and get final approval from the client.

  • 6Deployment

    Deploy to app stores and the client's server completed successfully, making the app available for users.

What You Get

Complementary Benefits

We have built this product after surveying 200+ taxi companies worldwide in the last five years! So stay ahead in the taxi industry with our unique development strategies.

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Server Installation

Once the purchase is completed, we install our Safeboda clone script to your server free of cost. Then, within a short span, we help you to make your script live.

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App Submission

We will handle everything involved in submitting the app to the app stores and making it available for download. The finished product will be available to our customers LIVE on the market.

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Free Bug Support

We strive relentlessly to ship products that meet or exceed expectations in both quality and reliability. If there is a serious problem with our product, we will happily fix it without charging.

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Real-Time Support

We're available via email, WhatsApp, and Skype whenever you need us! All of our support services, whether technical, non-technical, or maintenance-related, are delivered promptly.

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Complete Source Code

You will get a complete source code based on your bundle selection. 100% source code means that clients have the privilege to change, add, or amend them as per their requirements.

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Help Following App Rejection

You can count on our support even after the sale is finalized. We're prepared to take the rejection of our app in stride and work to improve it so that it meets the store's standards.

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Native iOS & Android Apps

Safeboda Clone Taxi development in Native apps.
iOS: Swift / ObjectiveC
Android: Java / Kotlin

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Technical Support

For any third-party services, such as payment gateways, SMS gateways, server installations, and more, our expert staff will help you manage all the accounts.

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White Labeling

We'll give you an Safeboda clone taxi app that you can brand with your own name and logo at no cost.

How To Earn Money

Revenue Models

For any business, it is crucial to understand how to generate revenue from a taxi business. In addition, the sustainability of a business depends on consistent income. So we're happy to tell you that our product is more flexible to adopt any of the following models.

Commission Model

Safeboda's commission model is the most widely used and trendy model to generate revenue. For example, a company can charge a percentage of the total ride cost. It can vary from 5% - 40%. In our product, the administrator can control the commission from the admin panel in real time.
 

Surge Pricing

Every company, including Safeboda, Uber, Ola, has implemented surge pricing. It's also referred to as dynamic pricing or time-based pricing. The company can strategize the model where the admin can control the price based on the current customer's demand. A company can also make it static by implementing time-based pricing.

Cancellation Fee

Companies can charge a cancellation fee to generate profit from customers when they escape from pre-bookings. In our product, the company can set or control the cancellation fee from the admin panel in real time.

Subscription Model [Add-on Feature]

Subscription is another trendy model for Ridesharing or taxi apps. Companies can charge a fixed fee based on the number of rides or periods. These days, drivers prefer a subscription model as it saves money and caps a fee for a period.

Mix of Commission and Subscription [Add-on Feature]

The best way to manage the pricing structure for Taxi apps is commission + subscription. To retain the drivers and to keep them happy, Taxi companies can offer them a choice where they can decide on their own whether they want to pay the subscription fee or are happy to pay the commission on the rides they will complete.

In-App Ads
[Add-on Feature]

According to Fortune Business Insights, the global mobile advertising market is projected to grow from $96.46 billion in 2021 to $782.12 billion in 2028 at a CAGR of 34.8% in the forecast period. Companies can also generate profits by putting ads inside the mobile applications. We have a ready module to manage the ads at runtime in the apps and runtime reports.

Parcel & Courier Delivery
[Add-on Feature]

Motorcycle taxis are naturally suited to last-mile delivery, since a boda-boda can weave through traffic that would stop a car. Operators can switch on a parcel/courier module so the same fleet earns extra income running small packages and food deliveries between passenger trips, similar to how leading East African platforms bundle delivery with ride-hailing.

Branded Gear Sponsorship
[Add-on Feature]

Helmets, reflective jackets, and branded phone mounts are already mandatory safety gear for professional motorcycle-taxi drivers in most African markets. That visible, city-wide fleet becomes a moving billboard - operators can sell branding space on rider gear and bikes to local businesses as an additional, low-effort revenue stream.

Market Insight

The Motorcycle-Taxi Boom Across East & West Africa

SafeBoda pioneered app-based boda-boda rides in Kampala back in 2014, and the model it proved has since become one of the fastest-growing segments of urban mobility across the continent. Here's why now is a strong time to launch a motorcycle-taxi app of your own.

Motorcycle taxis - known as boda-bodas in Uganda and Kenya, okadas in Nigeria, and piki pikis in parts of Kenya - have become the backbone of informal urban transport in African cities. They thread through the gridlock that stops buses and cars, making them the fastest way to move people and goods through congested capitals like Kampala, Nairobi, and Lagos. As smartphone adoption climbs and cities keep growing faster than their road networks, app-based platforms are turning this massive informal economy into a safer, more trackable, and more investable business.

$13.7B+

Global motorcycle-taxi market size in 2024, growing at roughly 7.4% CAGR through 2034.

300K–350K

Estimated boda-boda riders operating in Kampala alone, out of a daytime population of about 4 million.

~1/3

Share of all public transport trips in Kampala that are currently taken by motorcycle taxi.

15.3%

Of new motorcycle registrations in Kenya were electric in 2025, up from just 0.5% in 2021.

Projected Growth of the Global Motorcycle-Taxi Market (USD Billion)

$13.7B 2024 $19.6B 2029 (proj.) $27.9B 2034 (proj.)

Figures are industry estimates for the global motorcycle-taxi market at a 7.4% CAGR (2025–2034). Middle East & Africa is cited as the fastest-growing region, led by Uganda, Kenya, and Nigeria.

A few trends are worth watching if you're evaluating this market: digitalization - app-based booking, GPS tracking, and cashless payments are replacing the old flag-down-a-rider model; safety-as-a-differentiator - platforms that invest in helmets, driver training, and AI-based rider monitoring stand out in markets where road safety is a real concern; and electrification - East Africa, and Kenya in particular, is emerging as a global hotspot for electric two-wheelers, which lowers running costs for drivers and opens the door to battery-swap partnerships.

Where To Launch

Key Cities Driving Africa's Motorcycle-Taxi Economy

Each city has its own regulatory quirks, rider culture, and competitive landscape. A quick snapshot of where boda-boda and okada-style platforms are thriving:

City / Country Local Name What Makes It Attractive
Kampala, Uganda Boda-boda Birthplace of app-based moto-taxis; hundreds of thousands of riders and deep rider familiarity with digital platforms.
Nairobi, Kenya Boda / Piki Piki High smartphone and mobile-money penetration, plus fast-growing electric motorcycle adoption.
Lagos, Nigeria Okada One of Africa's largest, densest metro areas, where two-wheelers are essential for beating gridlock.
Kigali, Rwanda Moto Strong government push toward formalized, regulated ride-hail platforms for moto-taxis.
Dar es Salaam, Tanzania Bodaboda / Bajaji Rapidly urbanizing coastal metro with growing demand for organized, trackable urban transport.

Whichever city or country you're targeting, the underlying playbook stays the same: give riders a reason to trust the platform (safety gear, fair pricing, fast payouts), and give passengers a reason to prefer it over flagging down an unregistered bike on the street (visible pricing, trip tracking, in-app support). Our Safeboda clone is built so you can configure zones, pricing, and languages per city from a single admin panel, making multi-city expansion straightforward as you scale.

Local Payments

Payments Built For How Africa Actually Pays

One of the biggest reasons generic ride-hailing templates fail in African markets is payments. Card penetration is low, but mobile money is huge - and any Safeboda-style app needs to meet riders where they already are.

Payment Methods Supported Out Of The Box

  • Mobile Money Wallets: Integrate with MTN Mobile Money, Airtel Money, and similar mobile wallets so riders and drivers can pay and get paid without ever touching a bank.
  • Cash On Trip: Cash remains the default for a large share of boda-boda rides, so the app supports simple cash settlement with digital receipts for every trip.
  • Card Payments: For riders who do carry a debit or credit card, standard card checkout is available alongside mobile money and cash.
  • In-App Rider Wallet: Drivers can accumulate earnings in an in-app wallet and cash out to mobile money on a schedule that suits them - daily, weekly, or on demand.

Getting this right matters for adoption: a platform that forces card-only or bank-only payments will simply lose riders to the nearest unregistered boda-boda. Meeting people on mobile money and cash is what makes a clone app genuinely competitive in these markets, not just a copy of a Western ride-hailing UI.

Your Development Partner

Why Build Your Boda-Boda App With Grepix Infotech

Grepix Infotech has spent over 12 years building on-demand taxi and delivery platforms for founders across the world, including operators launching motorcycle-taxi services in East and West Africa. We understand that a market like Kampala or Lagos isn't just "Uber with bikes" - it needs mobile-money-first payments, low-bandwidth performance, local language support, and pricing logic that fits a boda-boda economy, not a generic sedan-taxi template.

  • Proven, Battle-Tested Codebase: Our Safeboda clone is built on a source code base already powering 1000+ client projects, so you're not starting from zero.
  • Localization Baked In: From currency and language to payment gateway integration, we configure the app around your specific city and country from day one.
  • Full Source Code Ownership: You receive complete, white-labeled source code, so the business you build is fully yours to grow, extend, or resell.
  • End-To-End Support: From server setup and app store submission to post-launch bug fixes and technical support, our team stays with you past go-live.

If you're evaluating how to launch a motorcycle-taxi app for Kampala, Nairobi, Lagos, or any other fast-growing African city, our team can walk you through a live demo and map out what a localized rollout would look like for your target market.

Frequently Asked Questions

Safeboda Clone App FAQ's

Here you find the most frequently asked questions about HireMe Safeboda clone taxi app.

General
Passenger App
Driver App
Admin Panel

General Faqs

1. What programming languages and frameworks are used in Safeboda clone taxi app?

We have used these technologies in our taxi app at the following:
iOS app: Objective C and Swift
Android app: Java and Kotlin
Backend: PHP
Database: MySQL

2. What maps are used in the app?

We have used Apple Maps for the iOS App and Google Maps for the Android App.

3. What platform is used for push notifications?

We have used the firebase and custom-made.

4. Do you provide technical support?

Yes, we will provide free technical support for the first three months. We will continue to offer support with the modifications, but it will be compensated.

5. Do you extend support after three months of free support?

Yes, we include additional paid support packages after three months of free support. According to business requirements, you can extend technical support at any time.

6. What is the Android target-level API?

compileSdkVersion 33
minSdkVersion 21
targetSdkVersion 33

7. How many users a taxi app support seamlessly?

We already do robust testing with 1000s of live drivers. So we can assure you that there is no limit for users and drivers.

8. Will I get complete training regarding how to use the taxi app?

Yes, we will provide a complete training session.

9. In what time zone do you operate?

We maintain constant communication with you to assist with issues and optimization. Just leave a message at reachus@grepixit.com or call +91-886-021-3347.

10. How quickly can I establish my company and launch my app?

It takes 2-3 weeks maximum to set up the application. We have an experienced team to meet your needs efficiently and without any delays.

Passenger App

1. How many passengers can add in the taxi app solution?

There are no limits to add the passengers. It offers a powerful, dynamic, and accurate response to each and every trip request.

2. To whom will the passenger profile be accessible?

Only the administrative panel of the taxi firm has access to passenger profiles.

3. Can a taxi company block a particular passenger?

Yes. Taxi companies can block any passenger at any time.

4. What should be done if the driver rejects the passenger request?

The passenger app is made in such a way that it only takes a few seconds to receive confirmation from the driver. The trip request will be forwarded to the next driver available if the driver declines a particular trip.

5. Can passengers view the details of the driver who accepts the trip request?

Yes. Once the trip request is approved, passengers can examine the driver's name, picture, taxi number, driver reviews, projected arrival time, and even call the driver directly.

6. Can passengers cancel the trip while the driver is on the way to pick up the location?

Yes. Passengers can cancel the ride while the driver is on the way to the pickup location. However, passengers will be charged a cancellation fee.

7. Can passengers know the driver’s estimated time of arrival at the pickup location?

Yes. Once the trip request is accepted, the passenger can know it.

8. What is the trip history?

Trip history provides all details of the previous bookings. This helps passengers plan the trip, compare trip details, and keep track of payments and e-receipts.

9. Can passengers track the route of their ongoing trips?

Yes. The passenger app has a GPS locator that lets people see where the trip is going.

10. How does the waiting timer work? How are the charges calculated?

A waiting timer is one unique feature in taxi app solutions where passengers can halt the taxi in the middle of a trip for a specific time period and then start the trip from that point to the destination. This waiting time is calculated and charged based on the taxi company's norms.

11. Can passengers pay using a credit card for the trip in advance?

No. Passengers can pay the taxi fare only after the completion of the trip.

12. What is the benefit of saving the credit card details and setting the card as the default?

Any credit or debit card can be set as the default so that it will be the only one used to pay for taxi fare. Passengers can keep one or more card details in the passenger app. The default credit card can always be changed by the passenger. With the help of this feature, passengers should find it easier to execute quick transactions.

13. Can the passenger pay for the trip in cash?

Yes. The cost of the trip can be paid in cash by the passengers. When paying through the driver app, passengers should instruct the driver to select "cash." The taxi company's admin panel will display this kind of payment, allowing them to keep track of the money and collect it from the driver.

14. Does the Passenger application have a wallet system?

Yes. The passenger app holds a wallet system to which passengers can credit money within the prescribed limit using a card in advance. Every time a passenger hires a taxi, the specific trip fare will be deducted from the passenger's wallet, and the remaining amount can be used for the next ride. This is meant to make it easier than having to use a credit/debit card for every payment.

15. Are the passengers provided with receipts or invoices for the trip?

Yes. Passengers are provided with e-receipts for payment confirmation after the trip and an invoice is sent to the registered email id.

16. Is it possible for a passenger to rate and review drivers?

Yes, passengers can provide rating and offer comments on their travel experiences which in turn enables taxi companies to track the drivers' performance.

17. Is it possible to use ride-sharing services in the taxi app?

Yes. We have the rideshare, it’s an additional feature.

18. What happens when a passenger shares the trip?

Social sharing is sharing the experience of a ride with friends through social networking sites. Taxi companies can give these customers reward points, and in return, the taxi companies can build their brand and reach more people through social media. It is optional for passengers to share their comments on the trip on social media.

19. What should passengers do if they have feedback on the driver or taxi?

Passengers can contact the taxi company via the passenger app with the details given in the "about us" page and give feedback.

Driver App

1. How many concurrent drivers can the taxi app solution support?

Taxi apps can handle an unlimited number of concurrent drivers. It offers a powerful, dynamic, and accurate response to each and every trip request.

2. What if the driver forgets his password?

Drivers have the option of password recovery by clicking the "forgot password" button. Then enter the mobile number and receive the password as an SMS to the registered mobile number.

3. Can a driver have more than one login credential?

No. A driver can have only one login. This helps to keep track of the activity of a particular driver.

4. Do the taxi companies have a backup of the passwords of the drivers?

Yes. Taxi companies can have a backup of the passwords of their drivers, that is, taxi companies can change a driver's password anytime via the admin panel.

5. Can a taxi company block a particular driver?

Yes. Taxi companies can block any passenger anytime under circumstances like misuse of driver apps, malpractices, or any other reason.

6. Who will have access to a driver profile?

All driver profiles can be accessed by the taxi company. Passengers can access the profile (limited details) of only the particular driver who accepts their trip request.

7. What happens if the driver is offline?

Drivers can go offline during recess, when busy, or for any other reason. A driver who is offline will not be reflected in the passenger app while booking. Taxi companies can track the drivers who are offline in the taxi company admin panel.

8. What happens if a driver rejects the passenger request?

If a driver rejects a passenger request for some reason, the passenger is sent a notification to try booking the taxi again. In the next booking request, the server would automatically allot the passenger to the next available driver.

9. Do the drivers have access to the passenger details of the passengers who request the trip?

The admin panel of the taxi companies holds the option to either hide or show passenger details to drivers. Drivers, if they have access to passenger details, can view only the passenger name, profile image, and pick-up location. The drivers are also given the alternative of calling the app passenger over the phone, if required.

10. What is the waiting time? How does a driver calculate the waiting charges?

The waiting timer is one unique feature in the taxi solution where passengers can halt the taxi in the middle of a trip for a specific time period and then start the trip from that point to the destination. This waiting time will be calculated and charged based on the taxi company's norms.

11. Can the driver change the route as per the passenger's request?

Since passengers don't have to say where they want to go when they book the cab, they can change the route as they please during the trip. Drivers can view the route using GPS in the driver app. Similarly, taxi companies can track the taxi movements using GPS in the admin panel.

12. Why should a driver be rated on the services they provide?

Driver rating is a medium through which passengers can share feedback regarding the trip, which, in turn, helps taxi companies monitor the services and activities of the drivers.

13. What is a trip ID?

Every trip and transaction has a trip ID. This acts as a reference ID for passengers, drivers, and taxi companies and can be saved for future reference.

14. What is an ongoing trip?

The driver app's Ongoing Trip feature displays information about the current trip. It shows the passenger details, pick-up location, drop-off location, and GPS route map.

15. What should the driver do in case of a dispute with the passenger?

Drivers can contact the taxi company via the driver app, with details provided in the Help section.

Admin Panel

1. What is a taxi admin panel?

Big taxi companies with many branches in different states and cities use the admin panels. The company's admin panel handles drivers, passengers, and transactions within its geographical limits. There can be many company admin panels for a taxi company, controlled by a single master admin panel. The company's admin panel is always up to date with every transaction that happens in its area, and it has all of the same features as the dispatcher panel.

2. What details does a company's admin panel have access to?

The admin panel is the web-based part of the HireMe taxi app that lets the admin keep track of everything going on between the driver and the rider. Someone who is keen to start a taxi solution startup must know the functions of the admin web panel. The admin panel, unlike the other two apps, is highly sophisticated with access to a lot of reports, results, history, transactions, an operational map, and many more. Furthermore, it helps you monitor progress and take actionable decisions by tracking ride reports. Let’s stride through them one by one.

3. What role does an organization's administrative panel play in the taxi booking process?

The company admin panel has direct control over bookings, drivers, passengers, taxis, payments, and reports for all under a particular taxi company.

4. Can a taxi company block a particular driver or passenger from the admin panel?

Yes. Taxi companies can block any driver or passenger through the admin panel at any time.

5. Can the admin panel be customized to the specifications of the taxi companies?

Yes. The admin panel can be customized to the specifications of the taxi companies.

6. Can I add vehicle categories from the admin panel?

Yes.

7. Can I set the fares, taxes, commissions, and regions from the admin panel?

Yes.

8. Are the reports available in the admin panel?

Yes.

9. Is it possible to customize more reports based on our business needs?

Yes. We can customize the reports based on your requirements.

10. How many rides can be supported by the app in a month or year?

There is no such limit on the number of rides. We can always expand the server configuration as required.

11. What languages does this application support?

Now, the application is built in the English language. However, this can be done on a multilingual platform. We have already implemented Arabic, Filipino, Spanish, French, Hindi, etc.

12. What are the payment options?

We have implemented multiple payment options per country.
Stripe - United Kingdom, United States, Australia, and New Zealand
Knet - Kuwait
eZ-cash - Sri Lanka
Brain tree - North America, Europe, Asia, and Australia
Paypal - Africa, America, Asia Pacific, Europe

13. Will I get full ownership of the source code?

Yes, you will have complete control over the license-base source code.

14. Can I test the live demo apps?

Yes. We are sharing the demo details for the “HireMe Taxi App”.

iOS Apps:
• PASSENGER APP: https://itunes.apple.com/in/app/hire-me-book-taxi-one-touch/id1120548049?mt=8
• DRIVER APP: https://itunes.apple.com/us/app/hire-me-taxi-app-for-drivers/id1120548041?ls=1&mt=8

Android Apps:
• PASSENGER APP: https://play.google.com/store/apps/details?id=com.rider.hire_me
• DRIVER APP: https://play.google.com/store/apps/details?id=com.driver.hire_me

To visit our admin panel, please refer to the below-given details:
• ADMIN URL: https://rentals.stitchmyapp.com/ver5.1/backend/admin/
• USERNAME: admin@admin.com
• PASSWORD: master@pwd

15. How can I proceed to buy the app?

To get started, the next step is to agree and sign the contract document, then you can release the first milestone payment, and we can then start the re-branding and delivery process.

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