12 +

GLORIOUS YEARS

2500 +

PROJECTS DONE

1000 +

HAPPY CLIENTS

50 +

DEVELOPERS

About Yango Clone App

Yango Clone: Unleash Your Taxi Business Potential with Seamless Technology and Rapid Launch!

Have you experienced the seamless convenience of the Yango ride-hailing app? It stands out as one of the most exceptional apps available today. But here's the real focus on you. What about creating the next innovative taxi app? Fear not! It's achievable, and we're here to assist.

Yango represents a user-friendly ride-hailing app, offering complete access to the city and the freedom to hail taxis at your convenience, anytime, anywhere. Yango, including its Yandex Taxi version, empowers users to book taxis independently, eliminating the need for a taxi company's dispatch service. It provides real-time information on the expected arrival location and fare, ensuring a hassle-free and efficient ride-hailing experience.

Considering the creation of a taxi app akin to Yango? Opting for a Yango clone script could prove to be a smart move. We're here to guide you through all the essential details about the Yango Clone App. Whether you're a first-time entrepreneur or already managing a taxi service, this blog will provide you with a comprehensive understanding of the renowned taxi app development process and valuable insights. Get prepared for an insightful journey!

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EXCLUSIVE OFFERINGS WITH YANGO CLONE

In a market witnessing a constant influx of new players, the taxi industry remains open to ambitious entrepreneurs. Yango, a recent contender in the field, is rapidly gaining popularity. Despite the presence of formidable competitors like Yango, Lyft, and Gojek, Yango's success underscores that any business can flourish by understanding the needs of its target audience.

Are you aspiring to venture into the highly competitive yet financially rewarding taxi industry? If your answer is yes, you've come to the right place! All you require is an app to seamlessly connect users with your services. While building an app from scratch can be a challenging and resource-intensive task, opting for cloned apps presents a clear and efficient solution. The on-demand taxi market is thriving and exhibiting no signs of slowing down. Introducing yourself to the industry with an app resembling Yango provides an accessible and effective avenue for revenue generation.

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Yango Clone App

Experience Excellence with Our Yango Clone Taxi App

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weeks, we'll present you with fully white-labeled apps tailored to your chosen language and currency. Customize the apps further by specifying your preferred color, logo, and payment gateway.

Avail yourself of the source code along with a lifetime license, offering you the flexibility for internal development to address any additional requirements or issues. With milestone payments available, it's a pay-as-you-go arrangement! Begin generating revenue the day after your app goes live!

In the fast-paced and competitive landscape of the ride-hailing industry, the Yango Clone stands out as a remarkable solution for aspiring entrepreneurs looking to make a mark. The success of Yango and its counterparts like Lyft and Gojek demonstrates that understanding the unique needs of users is the key to thriving in this dynamic sector.

Whether you are a first-time entrepreneur or an established player in the taxi service domain, the prospect of entering the industry with an app akin to Yango is both exciting and promising. The Yango Clone App offers a comprehensive and efficient solution, allowing you to connect seamlessly with users and provide a hassle-free ride-hailing experience.

Our exclusive offerings with the Yango Clone include a swift turnaround time of just two weeks, delivering fully white-labeled apps tailored to your preferences in language and currency. The customization options extend to your chosen color, logo, and payment gateway, ensuring a branded and unique presence in the market.

Furthermore, we provide you with the source code and a lifetime license, granting you the flexibility for internal development to address any specific requirements or issues. With milestone payments available, you can adopt a pay-as-you-go approach, making the revenue generation process smooth and efficient.

Every Yango clone we deliver is built on a modern, scalable technology stack - native iOS and Android apps, a robust backend, real-time socket communication for live tracking and chat, and Google Maps/HERE Maps integration for accurate routing. Grepix Infotech's in-house team of 50+ developers handles everything from UI/UX design to server deployment and app store submission, so you launch with a product that performs reliably under real-world load, not just in a demo environment.

Embark on this insightful journey into the world of ride-hailing with the Yango Clone and witness your taxi business thrive in the evolving landscape. The on-demand taxi market continues to flourish, presenting ample opportunities for growth and success. Seize the moment and make your mark with an app that mirrors the success of Yango. The road to success awaits; start your journey today!

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Why Should You Choose

Launch Online Taxi Service Using A Yango Clone

Launching an online taxi service with a Yango clone offers an exciting opportunity to enter the dynamic world of digital transportation. The Yango platform is known for its user-centric design and efficient service, making it an ideal blueprint for those looking to start their own online taxi business. Utilizing a clone of Yango allows entrepreneurs to benefit from a proven business model, which includes essential features such as intuitive booking systems, real-time vehicle tracking, and multiple payment options. This approach significantly reduces the time and resources needed for development, while also providing a reliable foundation for customer satisfaction.

To differentiate the new service in a competitive market, customization is key. Tailoring the Yango clone to meet local demands, preferences, and regulations can create a unique user experience that stands out. This could involve integrating local languages, adapting to regional payment methods, or even offering specialized services that cater to the specific needs of the community.

In addition to customization, focusing on robust marketing strategies is crucial for success. Building a strong brand presence, engaging in community outreach, and leveraging social media platforms can help in attracting and retaining a wide customer base. Providing exceptional customer service, ensuring the safety and comfort of passengers, and maintaining a professional and well-trained driver fleet will further enhance the service's reputation.

Lastly, staying abreast of technological advancements and consumer trends is vital. Incorporating innovative features such as AI-powered route optimization, eco-friendly vehicle options, or in-app value-added services can provide a competitive edge and appeal to a tech-savvy audience.

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Localization deserves special attention if you're targeting the same kind of high-growth, emerging markets where Yango itself has thrived - cities across Africa, the GCC, South Asia, and Latin America. In these regions, cash-on-delivery and mobile-wallet payments often outweigh card payments, multiple local languages may need to coexist in a single app, and regulatory approval timelines vary by city. Grepix Infotech's Yango clone is built with this flexibility baked in: multi-currency and multi-language support, configurable payment gateways, and an admin panel that lets you adjust commission, surge pricing, and service zones without touching a single line of code.

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Where Yango Operates

Yango's Global Footprint & Why It Matters For Your Clone

Understanding the markets Yango has conquered helps you pick the right launch city for your own taxi business.

Middle East & GCC

Yango runs full-scale ride-hailing operations across the UAE, including Dubai and Abu Dhabi, as well as Saudi Arabia, Bahrain, Oman, Qatar, and Jordan. High smartphone penetration and a large expatriate population make the GCC one of the most lucrative regions for a white-labeled taxi app.

Africa

From Côte d'Ivoire, where Yango Ride first launched, to Ghana, Cameroon, Senegal, Zambia, Ethiopia, and Morocco, Africa has become a core growth market for Yango. The company has publicly committed sizeable fresh investment to enter additional African countries, underlining just how much headroom remains for new entrants riding the same wave.

Latin America

Yango entered South America in 2022 starting with Bolivia, and has since expanded into Peru, Guatemala, and Colombia, running a super-app model that bundles ride-hailing with delivery and navigation. Brazil-style urban density across LATAM continues to make the region attractive for taxi-app operators.

South Asia

Yango Ride is live in Pakistan, and Yango Tech - the company's retail/e-commerce technology arm - has expanded into India. South Asia's combination of dense cities and price-sensitive riders makes it a natural fit for a flexible commission-and-subscription revenue model.

Europe & CIS

Yango continues to operate in Norway and across multiple CIS markets such as Azerbaijan, Armenia, Georgia, and Kazakhstan, alongside its historical Russian heartland. This mix of mature and emerging markets shows the model adapts equally well to dense Western European cities and fast-growing CIS capitals.

Your Market, Your Rules

The lesson from Yango's expansion isn't to compete head-on in saturated metros - it's to identify underserved cities with rising smartphone adoption and limited ride-hailing competition. Our team at Grepix Infotech can help you assess demand signals for your target city before you commit to a launch.

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Taxi App Features

Passenger App Features

A feature-rich Yango clone passenger app provides seamless services to your customers.

Vehicle Categories
Chat Feature using Sockets
OTP On Trip Start
Intercity
Live Tracking
Rentals
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Vehicle Categories
We have made the platform super-flexible, where you can control the categories from the admin panel at runtime. Configure ride classes like Economy, Comfort, Premium, and even outstation or rental categories, each with its own base fare, per-km rate, and vehicle requirements. You can add new categories, edit them, remove them, change the pricing, or restrict a category to specific cities — all without any code changes or app updates.
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Chat Feature using Sockets
Rider and Driver can communicate with each other within the app using the inbuilt socket-based chat feature, making communication smoother and faster. Messages are delivered in real time without refreshing the screen, so drivers can confirm pickup spots, share gate or landmark details, or coordinate last-minute changes instantly. The entire chat history is also saved for that trip, giving the admin a reference in case of any dispute.
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OTP On Trip Start
There were some cases where drivers started the ride before actually picking up the rider, then cheated the passenger by inflating the fare. To protect riders from this, we introduced a feature where the driver can't start the ride until the rider shares the OTP shown in their app, and the OTP refreshes automatically if it isn't used within a few minutes. This prevents fraudulent starts, protects both riders and genuine drivers, and keeps trust high on the platform.
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Intercity
Intercity booking lets riders book longer-distance, point-to-point rides between cities with fare calculated upfront based on distance. In addition, riders can book outstation trips for n-number of days as per their requirement, with options for one-way or round-trip, and the admin can configure per-km rates, driver allowance, and night-halt charges separately for these long-distance categories.
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Live Tracking
The taxi app tracks the driver's location throughout the ride, updating in real time on the rider's map screen. The admin panel also gives a bird's-eye view to track all active drivers on a single map, useful for monitoring fleet activity and dispatching nearby rides faster. Riders can share their live trip with family and friends, who can track the rider's location and ETA without even needing the app installed.
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Rentals
The taxi app has a Rentals feature in addition to Ride Now. Rentals work more like packages, where the price is fixed for a set distance and duration - for example, a 4-hour, 40km package costing $120. Riders can choose from multiple package slabs, and the admin can configure as many duration-distance combinations and prices as needed from the panel. It gives riders more flexibility for half-day errands, local sightseeing, or multi-stop trips without worrying about a meter running.
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Taxi App Features

Driver App Features

Yango clone driver apps are equipped with all the features required to keep drivers happy and tied to the platform.

Multi-language
Driver Statistics
In-app Navigation
Smart Referrals & Rewards
Smart Fare Calculation
Driver Documents
Multi-language
All app localisations can be controlled from the admin panel. The client can add as many languages as needed for the rider app, driver app, and the admin panel itself, edit existing translations, or add a brand-new language without raising a development ticket. This makes it easy to launch in multiple countries or regions under one platform while keeping every screen native to the local language.
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Driver Statistics
We researched feedback from a large number of clients before finalizing how statistics should be presented to drivers and admins for better planning. Drivers can see their daily, weekly, and monthly performance, along with deep statistics such as rides completed, rejected, and missed, total earnings, and online hours. Admins get the same breakdown at a fleet level, making it easy to spot top performers or drivers who may need support.
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In-app Turn-by-turn Navigation
In-app turn-by-turn navigation is one feature that stands out from the rest of our competitors. We've achieved precision in mapping and route guidance, so drivers don't need to switch apps and open Google Maps or Waze separately for navigation - everything happens inside the driver app itself. This keeps drivers focused on the road instead of toggling between screens, and we're also working on adding voice-guided instructions soon.
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Smart Referrals & Rewards
This feature was designed after surveying 50+ live clients to understand what actually motivates drivers to refer others and stay active on the platform. Drivers get a unique referral code to share, and earn a bonus once their referral completes a set number of rides, encouraging organic growth of your driver fleet. We've also made the system robust on the reporting side, so the admin can track every referral, reward payout, and redemption straight from the admin panel.
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Smart Fare Calculation
As per the requirements of various clients, we've made the fare management system flexible and dynamic, letting the admin control base fare, per-km rate, per-minute charges, and surge multipliers, all from the taxi app admin panel without needing a code release. Fare calculation is also kept fully transparent by showing a live fare breakdown on the driver's screen while the ride is in progress, so there's no ambiguity for either party once the trip ends.
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Driver Documents
As every country has its own requirements and laws around driver onboarding, we've made the document list fully configurable from the admin panel - add, remove, or mark documents like license, ID proof, vehicle registration, or insurance as mandatory or optional for sign-up. So as regulations change in a particular city or country down the line, the client can simply update the required document list without needing any development support.
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Taxi App Features

Admin Panel Features

Drivers Manager

Admin can control a driver's access on the platform - verify or block them, request additional documents, and review their performance through ride completion rate, cancellations, and average rating. The admin can also check a driver's wallet status, document expiry dates, referral activity, and earnings history, all from a single dashboard, making it easy to manage a growing fleet without switching between multiple tools.

Users Manager

User Manager provides full control over rider management. Admins can view detailed user profiles, monitor booked, canceled, and completed rides, check a rider's payment and wallet history, and resolve customer complaints directly from the dashboard without needing to dig through logs. Admins can also block or flag riders who repeatedly cancel or misuse promo codes, ensuring smooth, transparent, and fair rider operations for everyone on the platform.

Transactions Manager

Admin can see every transaction happening across the platform in real time, from ride payments to refunds. They can also drill into the in-depth details of each transaction - taxes applied, commission deducted, mode of payment used (cash, card, or wallet), and wallet-to-wallet transfers between riders and drivers - making reconciliation and financial reporting straightforward at month-end.

Wallet Manager

Our platform's core strength is an inbuilt wallet system, which sets us apart from many competitors who rely solely on third-party payment gateways. Riders can top up their wallet and pay for rides instantly without re-entering card details every time, while drivers can receive ride earnings directly into their wallet and request withdrawals to their bank account. Once you see it in action, you'll find it nearly mandatory for running a taxi business smoothly - it cuts down failed transactions and speeds up settlements for everyone.

Trips/Rides Manager

Admin can view rides that are ongoing, completed, canceled, missed, or rejected by drivers, all updated in real time. If a rider's request goes unanswered or a driver cancels last minute, the admin can step in and manually dispatch the ride to another available driver directly from the admin panel, reducing the chances of a rider being left stranded.

Reports

Admin gets access to multiple detailed reports - covering daily and monthly revenue, driver performance, ride completion and cancellation rates, top-earning zones, and customer retention - all exportable for deeper analysis. These insights help the business plan promotions, adjust pricing, identify underperforming areas, and strategize growth activities to take the platform to the next level.

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Checkout

Hireme Yango Clone Screenshots

Yango clone driver apps are equipped with all the features required to keep drivers happy and tied to the platform.

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Driver App
Take A Demo

Demo Of Hireme Yango Clone

Admin Panel Demo

Over 1000+ clients all over the world

Working Process

Simple & Clean Work Process

  • Project Discussion 1

    The initial stage of the mobile app development process involves discussing your project.

  • Signing SLA 2

    After project discussion and providing an estimation, the next step is to sign a service level agreement.

  • Wireframing & Designing 3

    To design a blueprint structure and wireframing each screen before designing the app.

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  • 4Development

    We complete the coding part of the app, layout main sections and client feedback.

  • 5Testing

    Testing the app, 100% bug-free and get final approval from the client.

  • 6Deployment

    Deploy to app stores and the client's server completed successfully, making the app available for users.

What You Get

Complementary Benefits

We have built this product after surveying 200+ taxi companies worldwide in the last five years! So stay ahead in the taxi industry with our unique development strategies.

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Server Installation

Once the purchase is completed, we install our Yango clone script to your server free of cost. Then, within a short span, we help you to make your script live.

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App Submission

We will handle everything involved in submitting the app to the app stores and making it available for download. The finished product will be available to our customers LIVE on the market.

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Free Bug Support

We strive relentlessly to ship products that meet or exceed expectations in both quality and reliability. If there is a serious problem with our product, we will happily fix it without charging.

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Real-Time Support

We're available via email, WhatsApp, and Skype whenever you need us! All of our support services, whether technical, non-technical, or maintenance-related, are delivered promptly.

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Complete Source Code

You will get a complete source code based on your bundle selection. 100% source code means that clients have the privilege to change, add, or amend them as per their requirements.

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Help Following App Rejection

You can count on our support even after the sale is finalized. We're prepared to take the rejection of our app in stride and work to improve it so that it meets the store's standards.

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Native iOS & Android Apps

Yango Clone Taxi development in Native apps.
iOS: Swift / ObjectiveC
Android: Java / Kotlin

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Technical Support

For any third-party services, such as payment gateways, SMS gateways, server installations, and more, our expert staff will help you manage all the accounts.

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White Labeling

We'll give you an Yango clone taxi app that you can brand with your own name and logo at no cost.

How To Earn Money

Revenue Models

For any business, it is crucial to understand how to generate revenue from a taxi business. In addition, the sustainability of a business depends on consistent income. So we're happy to tell you that our product is more flexible to adopt any of the following models.

Commission Model

Yango's commission model is the most widely used and trendy model to generate revenue. For example, a company can charge a percentage of the total ride cost. It can vary from 5% - 40%. In our product, the administrator can control the commission from the admin panel in real time.
 

Surge Pricing

Every company, including Yango, Uber, Ola, has implemented surge pricing. It's also referred to as dynamic pricing or time-based pricing. The company can strategize the model where the admin can control the price based on the current customer's demand. A company can also make it static by implementing time-based pricing.

Cancellation Fee

Companies can charge a cancellation fee to generate profit from customers when they escape from pre-bookings. In our product, the company can set or control the cancellation fee from the admin panel in real time.

Subscription Model [Add-on Feature]

Subscription is another trendy model for Ridesharing or taxi apps. Companies can charge a fixed fee based on the number of rides or periods. These days, drivers prefer a subscription model as it saves money and caps a fee for a period.

Mix of Commission and Subscription [Add-on Feature]

The best way to manage the pricing structure for Taxi apps is commission + subscription. To retain the drivers and to keep them happy, Taxi companies can offer them a choice where they can decide on their own whether they want to pay the subscription fee or are happy to pay the commission on the rides they will complete.

In-App Ads
[Add-on Feature]

According to Fortune Business Insights, the global mobile advertising market is projected to grow from $96.46 billion in 2021 to $782.12 billion in 2028 at a CAGR of 34.8% in the forecast period. Companies can also generate profits by putting ads inside the mobile applications. We have a ready module to manage the ads at runtime in the apps and runtime reports.

Market Opportunity

Why The Timing Is Right For A Yango-Style Taxi App

The numbers behind the ride-hailing boom make a strong case for launching now, not later.

Global Ride-Hailing Market (USD Billion) 2026 $315B 2028 $420B 2031 $560B 2034 $717B

Industry analysts at Fortune Business Insights project the global ride-hailing market to grow from roughly $315 billion in 2026 to over $716 billion by 2034, expanding at a double-digit compound annual growth rate. Asia Pacific alone already accounts for nearly half of global ride-hailing revenue, while emerging markets across Africa, MENA, and Latin America - Yango's strongest territories - are forecast to grow even faster off a smaller base.

Three structural trends are driving this: rising smartphone and mobile-internet penetration in tier-2 and tier-3 cities, growing urban congestion that pushes commuters away from private vehicle ownership, and increasing comfort with cashless and in-app wallet payments. A Yango clone app from Grepix Infotech is built to capture exactly this demand, with a lean cost structure that lets you launch in a new city without the multi-year R&D investment a from-scratch build would require.

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Your Development Partner

Why Choose Grepix Infotech For Your Yango Clone

A clone script is only as good as the team that builds, customizes, and supports it. Here's what sets us apart.

12+ Years In Taxi App Development

We've spent over a decade building ride-hailing, on-demand, and logistics platforms, which means we've already solved the edge cases - surge pricing disputes, driver fraud, payment gateway failures - that first-time builders run into.

2500+ Projects, 1000+ Happy Clients

Our portfolio spans taxi apps, food delivery, grocery delivery, and logistics platforms across multiple geographies, giving us first-hand experience with the regulatory and payment quirks of different markets.

True White-Label Ownership

You receive the full source code with a lifetime license - not a SaaS subscription you could lose access to. Your business, your brand, your control, indefinitely.

Post-Launch Partnership

From server installation and app store submission to free bug fixes and real-time technical support, we stay involved well after your app goes live - because a launch is the start of the relationship, not the end of it.

Frequently Asked Questions

Yango Clone App FAQ's

Here you find the most frequently asked questions about HireMe Yango clone taxi app.

General
Passenger App
Driver App
Admin Panel

General Faqs

1. What programming languages and frameworks are used in Yango clone taxi app?

We have used these technologies in our taxi app at the following:
iOS app: Objective C and Swift
Android app: Java and Kotlin
Backend: PHP
Database: MySQL

2. What maps are used in the app?

We have used Apple Maps for the iOS App and Google Maps for the Android App.

3. What platform is used for push notifications?

We have used the firebase and custom-made.

4. Do you provide technical support?

Yes, we will provide free technical support for the first three months. We will continue to offer support with the modifications, but it will be compensated.

5. Do you extend support after three months of free support?

Yes, we include additional paid support packages after three months of free support. According to business requirements, you can extend technical support at any time.

6. What is the Android target-level API?

compileSdkVersion 33
minSdkVersion 21
targetSdkVersion 33

7. How many users a taxi app support seamlessly?

We already do robust testing with 1000s of live drivers. So we can assure you that there is no limit for users and drivers.

8. Will I get complete training regarding how to use the taxi app?

Yes, we will provide a complete training session.

9. In what time zone do you operate?

We maintain constant communication with you to assist with issues and optimization. Just leave a message at reachus@grepixit.com or call +91-886-021-3347.

10. How quickly can I establish my company and launch my app?

It takes 2-3 weeks Yangoum to set up the application. We have an experienced team to meet your needs efficiently and without any delays.

Passenger App

1. How many passengers can add in the taxi app solution?

There are no limits to add the passengers. It offers a powerful, dynamic, and accurate response to each and every trip request.

2. To whom will the passenger profile be accessible?

Only the administrative panel of the taxi firm has access to passenger profiles.

3. Can a taxi company block a particular passenger?

Yes. Taxi companies can block any passenger at any time.

4. What should be done if the driver rejects the passenger request?

The passenger app is made in such a way that it only takes a few seconds to receive confirmation from the driver. The trip request will be forwarded to the next driver available if the driver declines a particular trip.

5. Can passengers view the details of the driver who accepts the trip request?

Yes. Once the trip request is approved, passengers can examine the driver's name, picture, taxi number, driver reviews, projected arrival time, and even call the driver directly.

6. Can passengers cancel the trip while the driver is on the way to pick up the location?

Yes. Passengers can cancel the ride while the driver is on the way to the pickup location. However, passengers will be charged a cancellation fee.

7. Can passengers know the driver’s estimated time of arrival at the pickup location?

Yes. Once the trip request is accepted, the passenger can know it.

8. What is the trip history?

Trip history provides all details of the previous bookings. This helps passengers plan the trip, compare trip details, and keep track of payments and e-receipts.

9. Can passengers track the route of their ongoing trips?

Yes. The passenger app has a GPS locator that lets people see where the trip is going.

10. How does the waiting timer work? How are the charges calculated?

A waiting timer is one unique feature in taxi app solutions where passengers can halt the taxi in the middle of a trip for a specific time period and then start the trip from that point to the destination. This waiting time is calculated and charged based on the taxi company's norms.

11. Can passengers pay using a credit card for the trip in advance?

No. Passengers can pay the taxi fare only after the completion of the trip.

12. What is the benefit of saving the credit card details and setting the card as the default?

Any credit or debit card can be set as the default so that it will be the only one used to pay for taxi fare. Passengers can keep one or more card details in the passenger app. The default credit card can always be changed by the passenger. With the help of this feature, passengers should find it easier to execute quick transactions.

13. Can the passenger pay for the trip in cash?

Yes. The cost of the trip can be paid in cash by the passengers. When paying through the driver app, passengers should instruct the driver to select "cash." The taxi company's admin panel will display this kind of payment, allowing them to keep track of the money and collect it from the driver.

14. Does the Passenger application have a wallet system?

Yes. The passenger app holds a wallet system to which passengers can credit money within the prescribed limit using a card in advance. Every time a passenger hires a taxi, the specific trip fare will be deducted from the passenger's wallet, and the remaining amount can be used for the next ride. This is meant to make it easier than having to use a credit/debit card for every payment.

15. Are the passengers provided with receipts or invoices for the trip?

Yes. Passengers are provided with e-receipts for payment confirmation after the trip and an invoice is sent to the registered email id.

16. Is it possible for a passenger to rate and review drivers?

Yes, passengers can provide rating and offer comments on their travel experiences which in turn enables taxi companies to track the drivers' performance.

17. Is it possible to use ride-sharing services in the taxi app?

Yes. We have the rideshare, it’s an additional feature.

18. What happens when a passenger shares the trip?

Social sharing is sharing the experience of a ride with friends through social networking sites. Taxi companies can give these customers reward points, and in return, the taxi companies can build their brand and reach more people through social media. It is optional for passengers to share their comments on the trip on social media.

19. What should passengers do if they have feedback on the driver or taxi?

Passengers can contact the taxi company via the passenger app with the details given in the "about us" page and give feedback.

Driver App

1. How many concurrent drivers can the taxi app solution support?

Taxi apps can handle an unlimited number of concurrent drivers. It offers a powerful, dynamic, and accurate response to each and every trip request.

2. What if the driver forgets his password?

Drivers have the option of password recovery by clicking the "forgot password" button. Then enter the mobile number and receive the password as an SMS to the registered mobile number.

3. Can a driver have more than one login credential?

No. A driver can have only one login. This helps to keep track of the activity of a particular driver.

4. Do the taxi companies have a backup of the passwords of the drivers?

Yes. Taxi companies can have a backup of the passwords of their drivers, that is, taxi companies can change a driver's password anytime via the admin panel.

5. Can a taxi company block a particular driver?

Yes. Taxi companies can block any passenger anytime under circumstances like misuse of driver apps, malpractices, or any other reason.

6. Who will have access to a driver profile?

All driver profiles can be accessed by the taxi company. Passengers can access the profile (limited details) of only the particular driver who accepts their trip request.

7. What happens if the driver is offline?

Drivers can go offline during recess, when busy, or for any other reason. A driver who is offline will not be reflected in the passenger app while booking. Taxi companies can track the drivers who are offline in the taxi company admin panel.

8. What happens if a driver rejects the passenger request?

If a driver rejects a passenger request for some reason, the passenger is sent a notification to try booking the taxi again. In the next booking request, the server would automatically allot the passenger to the next available driver.

9. Do the drivers have access to the passenger details of the passengers who request the trip?

The admin panel of the taxi companies holds the option to either hide or show passenger details to drivers. Drivers, if they have access to passenger details, can view only the passenger name, profile image, and pick-up location. The drivers are also given the alternative of calling the app passenger over the phone, if required.

10. What is the waiting time? How does a driver calculate the waiting charges?

The waiting timer is one unique feature in the taxi solution where passengers can halt the taxi in the middle of a trip for a specific time period and then start the trip from that point to the destination. This waiting time will be calculated and charged based on the taxi company's norms.

11. Can the driver change the route as per the passenger's request?

Since passengers don't have to say where they want to go when they book the cab, they can change the route as they please during the trip. Drivers can view the route using GPS in the driver app. Similarly, taxi companies can track the taxi movements using GPS in the admin panel.

12. Why should a driver be rated on the services they provide?

Driver rating is a medium through which passengers can share feedback regarding the trip, which, in turn, helps taxi companies monitor the services and activities of the drivers.

13. What is a trip ID?

Every trip and transaction has a trip ID. This acts as a reference ID for passengers, drivers, and taxi companies and can be saved for future reference.

14. What is an ongoing trip?

The driver app's Ongoing Trip feature displays information about the current trip. It shows the passenger details, pick-up location, drop-off location, and GPS route map.

15. What should the driver do in case of a dispute with the passenger?

Drivers can contact the taxi company via the driver app, with details provided in the Help section.

Admin Panel

1. What is a taxi admin panel?

Big taxi companies with many branches in different states and cities use the admin panels. The company's admin panel handles drivers, passengers, and transactions within its geographical limits. There can be many company admin panels for a taxi company, controlled by a single master admin panel. The company's admin panel is always up to date with every transaction that happens in its area, and it has all of the same features as the dispatcher panel.

2. What details does a company's admin panel have access to?

The admin panel is the web-based part of the HireMe taxi app that lets the admin keep track of everything going on between the driver and the rider. Someone who is keen to start a taxi solution startup must know the functions of the admin web panel. The admin panel, unlike the other two apps, is highly sophisticated with access to a lot of reports, results, history, transactions, an operational map, and many more. Furthermore, it helps you monitor progress and take actionable decisions by tracking ride reports. Let’s stride through them one by one.

3. What role does an organization's administrative panel play in the taxi booking process?

The company admin panel has direct control over bookings, drivers, passengers, taxis, payments, and reports for all under a particular taxi company.

4. Can a taxi company block a particular driver or passenger from the admin panel?

Yes. Taxi companies can block any driver or passenger through the admin panel at any time.

5. Can the admin panel be customized to the specifications of the taxi companies?

Yes. The admin panel can be customized to the specifications of the taxi companies.

6. Can I add vehicle categories from the admin panel?

Yes.

7. Can I set the fares, taxes, commissions, and regions from the admin panel?

Yes.

8. Are the reports available in the admin panel?

Yes.

9. Is it possible to customize more reports based on our business needs?

Yes. We can customize the reports based on your requirements.

10. How many rides can be supported by the app in a month or year?

There is no such limit on the number of rides. We can always expand the server configuration as required.

11. What languages does this application support?

Now, the application is built in the English language. However, this can be done on a multilingual platform. We have already implemented Arabic, Filipino, Spanish, French, Hindi, etc.

12. What are the payment options?

We have implemented multiple payment options per country.
Stripe - United Kingdom, United States, Australia, and New Zealand
Knet - Kuwait
eZ-cash - Sri Lanka
Brain tree - North America, Europe, Asia, and Australia
Paypal - Africa, America, Asia Pacific, Europe

13. Will I get full ownership of the source code?

Yes, you will have complete control over the license-base source code.

14. Can I test the live demo apps?

Yes. We are sharing the demo details for the “HireMe Taxi App”.

iOS Apps:
• PASSENGER APP: https://itunes.apple.com/in/app/hire-me-book-taxi-one-touch/id1120548049?mt=8
• DRIVER APP: https://itunes.apple.com/us/app/hire-me-taxi-app-for-drivers/id1120548041?ls=1&mt=8

Android Apps:
• PASSENGER APP: https://play.google.com/store/apps/details?id=com.rider.hire_me
• DRIVER APP: https://play.google.com/store/apps/details?id=com.driver.hire_me

To visit our admin panel, please refer to the below-given details:
• ADMIN URL: https://rentals.stitchmyapp.com/ver5.1/backend/admin/
• USERNAME: admin@admin.com
• PASSWORD: master@pwd

15. How can I proceed to buy the app?

To get started, the next step is to agree and sign the contract document, then you can release the first milestone payment, and we can then start the re-branding and delivery process.

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